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Terms of issue of payment cards

JSC Shinhan Bank Kazakhstan issues and distributes payment cards of Visa international payment system in tenge. The bank  offers debit payment cards that involve spending money within the balance on the account of the holder of the payment card. Participation in salary projects of the Bank, involving the transfer of salaries of employees of a legal entity to employees' accounts;p>

The number and types of payment cards purchased by customers are not limited. To a single account, a client can issue only one type of payment cards, except for the cases established by internal documents of the Bank. Individual account holders have the right to grant access to their account to other individuals by issuing additional cards to such persons with or without establishing a spending limit on them.

 

Tarriffs name VISA Classic VISA Gold
Card issue KZT 1 500,00 KZT 3 000,00
Charging rate for the average balance (at the Year, accrued each month) 5% 7%
Annual fee
Annual maintenance fee of main card for the first and subsequent years. KZT 1 000,00 KZT 2 000,00
Annual maintenance fee for additional card for the first and next years. KZT 1 000,00 KZT 2 000,00
Main or additional card Reissuance by the expiration date of plastic /visiting Fraud-countries / fraudulent transactions by bank initiative. KZT 0,00 KZT 0,00 
Main or additional card reissue by clients request (lost / stolen / damaged plastic) KZT   1 500,00  KZT 3 000,00
Transfer to the card account
Cash withdrawal on the card in any ATM or Cash office of the world (before 300 000 KZT in month) 0% 0%
Cash withdrawal by card at the Cash office of JSC "Shinhan Bank Kazakhstan" KZT 0,00 KZT 0,00
Cash withdrawal on the card in any ATM or Cash office of the world(over 300 000 KZT in month) 1% 1%
Transfer to the card account
Contribution of cash to the card account at the box office of "Shinhan Bank Kazakhstan" KZT 0,00 KZT 0,00
Intrabank non-cash crediting money in national / foreign currency between accounts of one client KZT 0,00 KZT 0,00
between accounts of different clients
Non-cash crediting money between different banks in national / foreign currency KZT 0,00 KZT 0,00
Transfer operations
Intra wire transfer (at the client's request, via the Internet banking system) between accounts of one client KZT 0,00 KZT 0,00
between accounts of different clients KZT 0,00 KZT 0,00
Cards Retail operation
Payment by card in trade / service enterprises KZT 0,00 KZT 0,00
Report or request of statement/mini-statement
Balance inquiry through ATM network of other banks KZT 0,00 KZT 0,00
Statement in "Shinhan Bank Kazakhstan" Office KZT 200,00 KZT 200,00
Statement in Internet Banking System KZT 0,00 KZT 0,00 
SMS-banking
Connection to SMS-alerts (VAT including.) KZT 0,00 KZT 0,00
Subscription fee per month (VAT including.) KZT 0,00 KZT 0,00
Additional fee
Change PIN-code KZT 0,00 KZT 0,00
Blocking of cards, without setting an international stop-list KZT 0,00 KZT 0,00
Blocking of cards, with the formulation of an international stop-list (every two weeks, for each region) KZT 9 000,00 KZT 9 000,00
Unblocking of payment card KZT 0,00 KZT 0,00 
Changing the amount of limits on the client's request for the main and additional cards KZT 0,00 KZT 0,00
Card transactions Investigation
Provide video clips to resolve dispute transactions made through ATMs of banks in the Republic of Kazakhstan (VAT including.) According to the Tariffs of the acquiring bank According to the Tariffs of the acquiring bank
Investigation in dispute situation (VAT including). KZT 0,00 KZT 0,00
Arbitration in payment system (VAT including). According to the VISA According to the VISA
Tarriffs name VISA Classic VISA Gold
Card issue KZT 1 500,00 KZT 3 000,00
Charging rate for the average balance (at the Year, accrued each month) 5% 7%
Annual fee
Annual maintenance fee of main card for the first and subsequent years. KZT 1 000,00 KZT 2 000,00
Annual maintenance fee for additional card for the first and next years. KZT 1 000,00 KZT 2 000,00
Main or additional card Reissuance by the expiration date of plastic /visiting Fraud-countries / fraudulent transactions by bank initiative. KZT 0,00 KZT 0,00 
Main or additional card reissue by clients request (lost / stolen / damaged plastic) KZT   1 500,00  KZT 3 000,00
Transfer to the card account
Cash withdrawal on the card in any ATM or Cash office of the world (before 300 000 KZT in month) 0% 0%
Cash withdrawal by card at the Cash office of JSC "Shinhan Bank Kazakhstan" KZT 0,00 KZT 0,00
Cash withdrawal on the card in any ATM or Cash office of the world(over 300 000 KZT in month) 1% 1%
Transfer to the card account
Contribution of cash to the card account at the box office of "Shinhan Bank Kazakhstan" KZT 0,00 KZT 0,00
Intrabank non-cash crediting money in national / foreign currency between accounts of one client KZT 0,00 KZT 0,00
between accounts of different clients
Non-cash crediting money between different banks in national / foreign currency KZT 0,00 KZT 0,00
Transfer operations
Intra wire transfer (at the client's request, via the Internet banking system) between accounts of one client KZT 0,00 KZT 0,00
between accounts of different clients KZT 0,00 KZT 0,00
Cards Retail operation
Payment by card in trade / service enterprises KZT 0,00 KZT 0,00
Report or request of statement/mini-statement
Balance inquiry through ATM network of other banks KZT 0,00 KZT 0,00
Statement in "Shinhan Bank Kazakhstan" Office KZT 200,00 KZT 200,00
Statement in Internet Banking System KZT 0,00 KZT 0,00 
SMS-banking
Connection to SMS-alerts (VAT including.) KZT 0,00 KZT 0,00
Subscription fee per month (VAT including.) KZT 0,00 KZT 0,00
Additional fee
Change PIN-code KZT 0,00 KZT 0,00
Blocking of cards, without setting an international stop-list KZT 0,00 KZT 0,00
Blocking of cards, with the formulation of an international stop-list (every two weeks, for each region) KZT 9 000,00 KZT 9 000,00
Unblocking of payment card KZT 0,00 KZT 0,00 
Changing the amount of limits on the client's request for the main and additional cards KZT 0,00 KZT 0,00
Card transactions Investigation
Provide video clips to resolve dispute transactions made through ATMs of banks in the Republic of Kazakhstan (VAT including.) According to the Tariffs of the acquiring bank According to the Tariffs of the acquiring bank
Investigation in dispute situation (VAT including). KZT 0,00 KZT 0,00
Arbitration in payment system (VAT including). According to the VISA According to the VISA

Corporate philosophy of JSC «Shinhan Bank Kazakhstan» is elaborated in compliance with «Shinhan Way» corporate philosophy, which is obligatory for each division of «Shinhan» financial group.

The Bank`s strategy is to gain the positions of one of the leading and reliable banks, a provider of up-to-date financial services despite the impacts of the global financial crisis.

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