Control and compliance with international sanctions

Dear clients and partners of Shinhan Bank Kazakhstan JSC!

As you know, currently a number of foreign countries and international organizations have imposed sanctions against Russia, Russian companies and citizens, including Russian assets and companies located outside of Russia. Unfortunately, some subsidiaries of Russian banks located in the Republic of Kazakhstan were included in the list of sanctioned entities.

The AML & Sanctions Risk Management Policy of Shinhan Bank Kazakhstan JSC (hereinafter — the Bank) provides, among other things, for measures to control and comply with international sanctions.

The Bank monitors compliance with international sanctions in order to:

• prevent the risk of blocking (freezing) funds of clients and their counterparties by correspondent banks;

• maintain correspondent relations with correspondent banks to provide services to our clients;

• prevent reputational risks of the Bank.

In this regard, the Bank has adopted a number of restrictions on making payments and transfers with Russian banks and their Kazakh subsidiaries.

You can obtain more information and the necessary advice from your customer service manager.

Based on the foregoing, we ask you to understand the measures taken by the Bank, which, first of all, are aimed at protecting the interests of our customers.

Sincerely, Shinhan Bank Kazakhstan!